What Are Automated Text Messages?

Automated text messaging refers to the different ways you can schedule, drip, or trigger text or SMS messages to send on their own, at the exact time you need them to. Text or SMS messaging is fast, fun, convenient, and personal. And thanks to automated text messages, it’s one of the easiest ways for businesses to keep in touch with their target audience without needing to wait by their inbox.

Whether you want to schedule a single message or create a full-length drip campaign, SimpleTexting has a way for you to automate your texts. Send appointment reminders by text. Manage volunteers. Notify customers about deliveries. Engage with your customers.

Reach large audiences with group texting. Send an automated mass text alert to all of your subscribers. Want to see how automated texts work? Text PreviewST to 7864135488

Automated Text Messages Features

With automatic SMS messages, you can focus on the big ideas and automate the little tasks. Cut down on tedious work and start growing your business today.

Capture More Leads
Never let a lead slip when you set up automatic follow-up texts.
Create Drip Campaigns
Increase engagement with a series of messages in a drip campaign.
Streamline Communications
Set up your whole marketing calendar in advance then sit back and relax.

How to Send Automated Texts or SMS With SimpleTexting

Learn about the eight ways our automated text messaging service saves you and your subscribers valuable time and effort.


When a user texts a keyword into your number you can automatically generate a response. Take this opportunity to:
  • Craft the perfect welcome message
  • Offer a discount or incentive
  • Share a photo in your keyword confirmation
  • Learn how keywords helped Matykos Beauty collect more customer reviews to earn a top spot as an Amazon retailer.

Drip Campaigns

Reduce opt-out and keep people engaged! Send a staggered series of text messages after someone joins your list.
  • Effortlessly follow up with or upsell leads
  • Automatically collect feedback or request reviews
  • Onboard and convert new customers
“Drip campaigns help me and my team make sure no leads fall through the cracks. We set this thing up years ago and it’s been running on cruise control ever since.” —Josh Barker, Real Estate Agent

Scheduled Text Messages

One of the simplest ways to automate your messages is to schedule them ahead of time. You can schedule your text message campaigns to send:
  • Appointment reminders
  • Rating or review requests
  • Sales follow ups
  • You can also schedule individual messages to send to one recipient via your inbox.
Delta Sonic sees thousands of customers when the weather is right. In order to ensure a steady stream of customers year-round, they rely on scheduled messages.

Special Texts

Engage your customers by sending a special automated birthday message on their special day. All it takes is three easy steps.
  • Create your keyword
  • Customize the Birthday autoresponse and the optional Birthday confirmation text
  • Write your Birthday message and set the time of day you want the message sent out.
You can also upload a list of subscriber birthdays into your SimpleTexting dashboard via a spreadsheet!


Save time when you duplicate your previously sent campaigns. Re-send your campaign’s copy along with any
  • Attachments such as photos or videos
  • Specific audience segmentation
  • Original campaign add ons
Duplicates come in handy for businesses like Main Squeeze Juice Company, who are often having to reiterate information to their customers spread across 20 different states!


Reuse your most frequently sent messages by saving them as templates.
  • Cut down on time spent typing out the same messages
  • Simply select your template and send instead!
A different take on automation, but time-saving none the less. This Wake Forest research project wouldn’t be possible without templates. Read about how this WFU research team polled 150 participants daily with help from automated templates.

What Can You Do With Automated Text or SMS Messaging?

Save Time and Resources

Craft the perfect message, set it, and forget it. Once you set them up, automated texts always deliver at just the right time.

Drive Sales with Less Effort

Welcome new customers, share promotions, rescue abandoned carts, schedule follow-ups, and more without lifting a finger.

Deliver a Better Experience

Be there for your customers even when you’re away. Send thoughtful messages and provide on-demand responses.

Build Customer Loyalty

Keep your brand top-of-mind. Use automated messages to bring back leads and keep customers coming back.