How Does Toll-Free SMS Work?

  • Customers Text You :- Text enable your existing number to receive messages or select a custom vanity option, like 1-800-MY-PIZZA.
  • You Get Their Message :- The text lands in your SimpleTexting inbox where you can manage and filter conversations as you see fit.
  • You Reply To It :- You reply directly from your dashboard’s inbox, and the customer gets it just as they would any other SMS.

Toll-Free Texting Meets All Your Communication Needs

Toll-free text messaging makes reaching customers easy. Send and receive texts, photos, and calls using one number.

Why Should Your Business Use Toll-Free Texting?

Building a brand requires memorability and responsiveness. Two things that come with the toll-free text marketing territory. These are just a few of the reasons you may want to talk to a toll free SMS service provider.

Choose Your Number
With toll-free texting you have the choice: choose a new toll-free number, or text-enable your current one.
If customers are already familiar with your contact info,
there’s no need to change it up.
Send Texts To One Person, Or Thousands
Unlock the full range of benefits text marketing has to offer. Toll-free text messaging is approved to not only send out mass texts, but to facilitate one-on-one customer conversations as well. 
Text & Call From One Number
Toll-free numbers maintain the ability, once text-enabled, to receive calls just as any other 10-digit line would.
For newly purchased toll free numbers, choose to enable them for calling upon purchase.

Toll-Free Text Messaging Features

Improve Customer

Texting is much more convenient because it gives customers control over their time. Plus, it reduces call volume on your end. They send you a text, and you send a response when a real human is available.

Send Marketing Texts and Promotions

With toll-free texting, you can give your customers an easy and quick way to make reservations and schedule appointments.

Improve Customer

Send shipping and delivery notifications directly from your toll-free number.


Facilitate Reservations and Appointments

In addition to 1-on-1 communications, you can use toll-free texting to send mass campaigns to everyone who’s opted in to your list. You can’t do that kind of texting with a regular long code number.

Streamline Order

Texting is the perfect medium for sending customer satisfaction surveys and noninvasive follow up touches that contribute to overall customer retention efforts.


Toll-Free Texting Statistics

Don't just take our word for it, see what the industry experts have to say.



45% of people reply to branded text message blasts they receive. An engagement statistic nearly quadruple that of any other digital communication medium.


85% of customers prefer receiving text messages over a phone call or email. Yet, 61% of marketers still don’t use SMS giving you space to edge out the competition.


97% of companies found that they communicated with consumers much more efficiently after they launched their texting initiatives.

Toll-Free Text Messaging Benefits

  • - With fast set up times, get up and running in mere minutes.
  • - Experience high throughput, meaning you can send many messages at once.
  • - Designed for easy upload of existing contacts
  • - Use keywords for mass text campaigns just like you would on a short code.
  • - Take advantage of high delivery rates and fast, reliable sending.
  • - Enjoy access to all of the features in our text marketing suite.